Improving Findability in the Enterprise



  • Type:
  • Published:
  • May 6, 2013
  • Author:
  • Lee Romero
  • Pages:
  • 59
  • Price:
  • Member: FREE

Enterprise search can make large collections of content available to more users and, in doing so, it makes it more difficult to ensure that users can actually find what they're looking for. Deloitte has implemented an enterprise search engine covering more than 1 million targets, along with an enterprise social networking tool that enables users across Deloitte to interact and post questions. At APQC's 2013 knowledge management conference, Deloitte's Lee Romero presented specific case studies of how social search is becoming more prevalent and how enterprise social networking tools can be used to specifically improve the findability of content within an enterprise search solution.

Click here to read an overview of this presentation.

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