Improving the Employee Performance Management Process: Success Factors (slides)



  • Type:
  • Published:
  • November 22, 2013
  • Author:
  • APQC
  • Pages:
  • 32
  • Price:
  • Your Price: FREE

"Painful," "too much effort," "not popular," "a necessary evil." When employees use these kinds of words to describe a particular process you know that process is broken and needs to be improved. These were the words that APQC employees used to describe APQC's pre-2012 employee performance management process. How did APQC go from a broken performance management process to one that drives better performance? Elissa Tucker and Sue Lam share five success factors that helped APQC transform its performance management process, which includes a focus on:

  • alignment,
  • governance,
  • change management,
  • technology, tools, and training, and
  • measurement and ongoing improvement.

Click here to view the webinar recording.

Click here to view the webinar transcript.

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