Improve Productivity by Building Trust

Productivity is continually scrutinized as a means to increase profits and improve business results. Individuals are expected to increase their productivity year over year, and a growing percentage of pay is tied to individual performance and whether or not metrics are met.  Performance management systems focused on identifying superstars and evaluation systems with forced rankings have had a significant impact—but is it the one we wanted?

Margaret Heffernan, author of Beyond Measure: The Big Impact of Small Changes and coach to CEOs across the globe, believes the system is broken.  Heffernan proposes a new management philosophy centered upon social capital and building trust within groups of people. In this article, learn how to improve productivity by building trust—a new way of management that has proven to increase an organization’s ROI, employee engagement, and innovation.