The Importance of Senior Leadership Support for Performance Measurement

Published On:
February 09, 2009
Authored By:
APQC
Members-Only Content:

Senior leadership support is critical to implementing effective performance measurement programs that are sustained over time and embraced by the whole organization. This article explains best practices in executive involvement in performance measurement with examples from the City of Coral Springs, the State of Washington, and the Tennessee Valley Authority.

Also found in Performance Measurement in the Public Sector
Type:
Articles
Topics:
Process and Performance Management, Performance Measurement, Measurement, Measurement, Change Management
Industries:
Government/Military (Federal/State), Energy and Utility

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