Importance of Early Process Performance Indicators

Published On:
February 09, 2009
Authored By:
APQC
Members-Only Content:

An organization must measure more than the results of its processes to accurately gauge performance. Early performance indicators (leading indicators) are essential to comprehensive measurement and improvement. Learn how best-practice organizations Air Products and Chemicals and UPS assess process performance at the earliest possible points.

Type:
Articles
Topics:
Process Measures, Process Management, Process and Performance Management, Process
Industries:
Chemicals, Transportation/Freight Carriers

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