Implementing KM at Microsoft: A Real-World Reflection - April 2015 - KM Community Call

 

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  • April 20, 2015
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  • APQC
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In this one-hour recording, Mark Szalkiewicz, knowledge management lead at Microsoft Americas Enterprise Services, shares his experiences with Microsoft's Americas Enterprise Services KM program. Topics included innovation systems, IP reuse, lessons learned, analytics and reporting, and the importance of culture shift and adoption.

Click here to view the slides from this presentation.