Identifying and Prioritizing Critical Knowledge at Kraft Foods



  • Type:
  • Published:
  • January 30, 2014
  • Author:
  • APQC
  • Pages:
  • 6
  • Price:
  • Member: FREE

At the beginning of 2013, Kraft Foods Group Inc.'s R&D function decided that it wanted to adopt a systematic approach to identify at-risk knowledge so that it would be prepared for the pending retirement of senior experts, as well as any future restructuring or business changes. This short case study describes Kraft Foods' process for selecting and prioritizing the R&D topic areas for which it should capture and transfer knowledge.

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