How to Use Benchmarks to Improve Your HR Shared Services Operation: Webinar Q&A Summary

 

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  • Type:
  • Published:
  • October 28, 2015
  • Author:
  • Tina Krebs and Karen Hilton
  • Pages:
  • 3
  • Price:
  • Your Price: FREE

Learn to use benchmarks to improve HR shared service operation (HRSSO) performance.  Tina Krebs and Karen Hilton, partners in ScottMadden's Corporate & Shared Services practice presented on an APQC webinar. They provided guidance on how to use benchmarks to evaluate and improve HR shared service operation (HRSSO) performance. This article summarizes the question and answer portion of the webinar.

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