How Prophet Leverages Consumer Social Media Best Practices for Business-Based Knowledge Management



At APQC's 2014 Knowledge Management Conference, Prophet's Jill Steele, director of knowledge management, and Jase Wells, web applications manager, shared how the company has created an award-winning intranet by highlighting key features and designs that were inspired by consumer social media tools.

This overview of their presentation describes the inspirations for their internal KM systems and the ways in which these successful social media strategies have been interpreted for use by Prophet's employees.

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