How Novartis Moved from a Performance-Based to a Vested Outcome-Based Contract



  • Type:
  • Published:
  • October 17, 2018
  • Author:
  • Kate Vitasek
  • Pages:
  • 5
  • Price:
  • Member: FREE

This case study profiles how Novartis International AG and Jones Lang LaSalle Inc. (JLL) made the shift from a performance-based to a Vested outcomes-based sourcing business model with mutually shared risks and rewards for their facilities management operations.