How Intel Rewards Continuous Improvement and Connects Employees to Best Practices



  • Type:
  • Published:
  • March 21, 2012
  • Author:
  • Lauren Trees
  • Pages:
  • 6
  • Price:
  • Member: FREE
Classic Content

Intel is the world’s largest semiconductor chip maker, designing and manufacturing a range of computing and communications products. To encourage employees to adopt a quality-oriented mindset, Intel created the Intel Quality Award (IQA), which rewards groups within the organization that innovate, pursue continuous improvement, and uphold Intel’s core values. This case study describes the IQA, the steps that groups must take to win the award, and the tools that Intel provides to facilitate benchmarking and improvement. One of these tools is a portal where employees can access key resources from APQC.

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