How the Federal Reserve Bank of Cleveland Communicates About Collaboration

 

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  • Type:
  • Published:
  • January 31, 2011
  • Author:
  • APQC
  • Pages:
  • 2
  • Price:
  • Member: FREE
Classic Content

This short case study describes the Collaborating Café, a humorous event that the Federal Reserve Bank of Cleveland hosted to publicize its collaborative tools. The Collaborating Café achieved its goal—encouraging employees to use tools such as blogs and wikis—because the event was fun and the message was clear, compelling, and memorable.

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