How Coveo Leverages the Long Tail of Enterprise Knowledge

 

Details

At APQC's 2014 Knowledge Management (KM) Conference, Coveo Chief Knowledge Evangelist Diane Berry discussed ways to make enterprise knowledge more accessible to employees while helping them quickly identify information and experts relevant to their work. One key to accomplishing this is enabling what Berry calls the “long tail” of enterprise knowledge, a concept adapted from Chris Anderson’s book The Long Tail: Why the Future of Business Is Selling Less of More.

Industry

Comments (0)

The content of this field is kept private and will not be shown publicly.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd> <i> <b> <u> <p>
  • Lines and paragraphs break automatically.

More information about formatting options