The Hivemine Usage Optimization Framework - December 2011 KM Community Call



  • Type:
  • Published:
  • December 19, 2011
  • Author:
  • David Wachter
  • Price:
  • Member: FREE
Classic Content

Many organizations have achieved competitive advantage by convincing key employee groups to take advantage of knowledge management (KM) tools and applications. During this one-hour recording, David Wachter, chief marketing officer at Hivemine, introduces Hivemine’s Usage Optimization Framework, a proven methodology for increasing user adoption of KM solutions. Topics include:

  • setting usage goals for KM systems,
  • creating a strategy to increase adoption,
  • integrating KM tools with existing processes and applications,
  • using communications and rewards to encourage participation, and
  • measuring the impact of increased adoption on desired business outcomes.

Click here to view the slides from this presentation.

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