- November 6, 2013
- Member: FREE
The U.S. healthcare industry is converging around shared economic interests and new business models, forcing healthcare payors to reassess all of their key processes. This presentation explores how the recent development of the APQC and KPMG Health Care Payor Process Classification Framework can assist payor organizations and, more broadly, the healthcare industry, in assessing the operational implications of this convergence through a standardized way of evaluating performance.
These are slides from APQC's 2013 Process Conference, which took place on October 24-25, 2013 in Houston.