Guiding Principles for Integrating Knowledge Management and Business Process Management

 

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  • Type:
  • Published:
  • December 16, 2010
  • Author:
  • Sondra Holt
  • Price:
  • Member: FREE
Classic Content

In this clip from APQC's 2010 Member Meeting, Sondra Holt of Williams Exploration & Production describes the critical success factors and lessons learned from her organization's efforts to link its records management and knowledge management initiatives to its process management program.

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