- April 25, 2014
- Susan Baktis
- Member: FREE
Getting taxonomy right the first time saves time, money, and a lot of aggravation. A successful taxonomy model must have the right level of business representation: It must be business-relevant, use a standard vocabulary, and be accepted by its users.
During this presentation at APQC's 2014 KM Conference, Accenture's Susan Baktis shares successful practices and steps for designing durable, yet flexible structures that improve performance and enable collaboration. She also shares several case studies that reflect these best practices for successful taxonomy model design.