Getting from Push to Pull: Making Knowledge Flow in Merck's Manufacturing Division

 

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At APQC's 2014 knowledge management conference, Mike Thien, senior vice president of global science, technology, and commercialization at Merck, and Marty Lipa, executive director of the Merck Manufacturing Division (MMD) KM center of excellence, discussed the implementation of a practical, value-driven, and in-the-flow KM program to benefit Merck's manufacturing operation.

 

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