- December 8, 2011
- Elissa Tucker and Rachele Williams
- Member: FREE
Generational discord and discontent threaten workforce productivity, knowledge transfer, product innovation, employee retention and organizational leadership. However, examples culled from APQC’s best practices case studies show that organizations can create strategies for mitigating these demographic-driven risks. That is the conclusion of this article, originally published in the December 2011 issue of WorldatWork's workspan magazine.