- October 9, 2012
- Member: FREE
Gaining employee buy-in to performance measurement can be tough. Without employee support from all levels of the organization, measures will often fail. Best-practice organizations from the Using Metrics that Drive Bottom Line Value Best Practices Study involve employees in developing the system, which makes them more likely to understand and support measurement systems. Best-practice organizations Cargill Corn Milling, Delta Dental of Kansas, and DM Petroleum shared how they involve staff in the development of measurement systems, thus, fostering a sense of ownership and creating buy-in.