- March 2, 2012
- Member: FREE
Organizations can measure everything under the sun, but if those measures aren't focused on value-added activities and strategic objectives, the organization may not get the return on investment it desires. This article offers four practices that can help ensure that measurement focuses on the areas of the enterprise where attention and targeted measurement will yield the largest business improvements and value.
Download the full Using Enterprise Quality Measurement to Drive Business Value report for even more information.