FHS' Medical Management System Links Patients, Providers to Data and Knowledge (Case Study)



  • Type:
  • Published:
  • April 1, 1998
  • Author:
  • APQC
  • Pages:
  • 8
  • Price:
  • Member: FREE
Classic Content

This is a classic selection from APQC’s pre-2000 magazine, Knowledge Management in Practice.

Foundation Health Systems, Inc., (FHS) developed a medical knowledge management system called Fourth Generation Medical Management that combines a call center with high-tech tools. The knowledge-sharing system is designed to increase the quality of patient outcomes, decrease the unnecessary use of medical resources, and enhance the clinical decision-making abilities of FHS providers.

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