Exploring KM Benchmarks and Metrics (Slides)



  • Type:
  • Published:
  • March 23, 2018
  • Author:
  • APQC
  • Pages:
  • 37
  • Price:
  • Member: FREE

In this webinar, APQC Executive Director Cindy Hubert and KM Principal Research Lead Lauren Trees explore benchmarks for KM reporting, staffing and roles, costs, and measurement. They also highlight drivers of effectiveness and best practices associated with healthy KM programs based on APQC's metric research.

Click here to view a recording of this community call.


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