- May 3, 2013
- Lauren Trees and Darcy Lemons
- Member: FREE
Early in 2013, APQC surveyed more than 100 organizations to find out how they identify experts and knowledgeable people within the workforce and then connect those individuals with others seeking knowledge and answers. In this presentation, which was delivered as part of APQC's 2013 knowledge management conference, APQC's Lauren Trees and Darcy Lemons provide insight into which tools and techniques are most popular, which are most effective, and what organizations can do to strengthen their expertise location strategies.