Expertise Location for Pfizer Global Supply

 

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At APQC's 2014 Knowledge Management (KM) Conference, Paige Kane, director of knowledge management of global technology services for Pfizer Global Supply, shared how the company's KM team designed an "out of the box" expertise location system by leveraging its existing SharePoint functionality. Kane also shared the lessons Pfizer has gathered and communication strategies it used for its expertise location system deployment.

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