- May 1, 2018
- James Martin, Shepley Bulfinch
- Member: FREE
As the oldest continuously running architecture firm in the country, Shepley Bulfinch is no stranger to knowledge transfer; however, many practices were undocumented and didn't take advantage of modern technology. In 2016, Shepley Bulfinch began to experiment with simple and effective processes for identifying, collecting, and transferring tacit knowledge. As a result, it was able to streamline and systematize the process it uses to transfer tacit knowledge from experts to nex'perts and novices. This presentation tells the story of Shepley Bulfinch's learning journey and the strategies and tactics it found to be most successful.