Example of an Operational Model



  • Type:
  • Published:
  • September 13, 2011
  • Author:
  • John A. Miller
  • Pages:
  • 3
  • Price:
  • Member: FREE
Classic Content

Operational models structure and link all the elements of an organization together. They enable the consistent collection of data, information, measures, and employee feedback. The example in this article by John A. Miller, CEO of Arkonas, illustrates the components an operational model needs and how it can be used to calculate performance metrics.

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