Establishing a BPM Culture



  • Type:
  • Published:
  • October 26, 2012
  • Author:
  • APQC
  • Pages:
  • 27
  • Price:
  • Member: FREE
Classic Content

It’s one thing to understand the concepts of Business Process Management, but it’s another thing to put those concepts into practice in a large, global organization. This presentation, by David Correia, manager, global business processes at Hewlett-Packard, is from APQC’s 2012 Process Conference. It focuses on the critical elements in implementing a BPM practice to achieve strong business results.

Topics in this presentation include:

  • establishing a BPM culture,
  • structuring for success,
  • the process design to deploy methodology,
  • the importance of measurement,
  • a mechanism for continuous feedback, and
  • service & support with a focus on the client experience.

Comments (0)

The content of this field is kept private and will not be shown publicly.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd> <i> <b> <u> <p>
  • Lines and paragraphs break automatically.

More information about formatting options

By submitting this form, you accept the Mollom privacy policy.