Ensure Data Accuracy of Performance Measures

 

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Having accurate data is essential.  Clear accountability for performance measures is critical because it leads to data accuracy, instills confidence in performance targets, and creates one version of the truth for measurement. Best-practice organizations Cargill Corn Milling, Delta Dental of Kansas, DM Petroleum, and Public Service Electric & Gas (PSE&G) discuss how they appoint owners for their systems in order to ensure data accuracy.

This best practice from APQC's Using Metrics that Drive Bottom Line Value Best Practices Study. Click here to read the full report.

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