End-to-End Process Management at Becton Dickinson

 

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During APQC's 2013 Process Conference, Roger Ambrose of Becton Dickinson (BD) shared the challenges and benefits from his experience watching BD convert from traditional, single functional process management to a cross-functional, end-to-end process. This conference summary explains the strategy behind the switch, how BD did it, and the challenges and benefits that have emerged as a result.

For slides from this presentation, click here.

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