- November 12, 2013
- Member: FREE
During APQC's 2013 Process Conference, Roger Ambrose of Becton Dickinson (BD) shared the challenges and benefits seen in his experience converting from traditional single functional process management to a cross-functional, end-to-end process. He describes the strategy behind the switch, how BD did it, and the challenges and benefits that have emerged.
For an overview of this presentation, click here.