End-to-End Mapping of an Order-to-Cash Process

 

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When defining and assigning global process ownership for the order-to-cash process, organizations should put in place a step-by-step, integrated system.

This article lists the steps and key performance indicators, based on APQC's Process Classification Framework and Open Standards Benchmarking┬« database, that serve to set in place a foundation for an effective order-to-cash process.

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