- April 23, 2012
- Wendy Borchert and Carol Anne Calder
- Member: FREE
How do you make core functional knowledge easily accessible to all practitioners across the global enterprise? Without a proper framework for information management and governance, your best KM efforts are at risk of not being sustainable. This presentation describes the journey that Chevron's procurement and supply chain management organization has undertaken to untangle the web of information and to design, build, implement, and operate an enterprise one-stop-shop for standard processes and related knowledge (SPARK). The presentation was given by Wendy Borchert and Carol Anne Calder at APQC’s 2012 knowledge management conference.