The Employee Experience 101: An Interview with IBM’s Benoit Hardy-Vallée



What is the employee experience? How does it differ from employee engagement? How are employee experiences and HR processes different? Why is there so much interest in the employee experience today?

In an email interview with APQC, IBM’s Benoit Hardy-Vallée, Associate Partner and IBM Canada Lead—HR Reinvention, Talent and Transformation, succinctly answers these basic questions about this timely human capital management topic.

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