- January 14, 2011
- Marisa Brown and Erin Williams
- Member: FREE
These are slides from APQC's October 2010 knowledge management (KM) community call presentation. The call featured APQC Knowledge Center Director Marisa Brown and APQC Senior Analyst Erin Williams explaining why KM is critical for innovation success and how organizations can integrate knowledge-sharing approaches into their innovation and product development processes.