Embedding Knowledge in the Flow (Slides)



  • Type:
  • Published:
  • November 22, 2011
  • Author:
  • Carla O'Dell
  • Pages:
  • 24
  • Price:
  • Member: FREE
Classic Content

These are slides from APQC’s November 2011 knowledge management (KM) community call presentation. The call featured APQC President Carla O’Dell describing the results of a recent APQC survey on embedding KM in the flow of work. O’Dell explained why it is important to integrate KM into day-to-day work processes, how best-practice organizations accomplish this, and the three strategic design decisions required to engage executives and employees and make KM a natural part of the way business is done.

Click here to listen to a full recording of this community call.

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