Embedding Knowledge in the Flow - November 2011 KM Community Call

 

Details

  • Type:
  • Published:
  • November 22, 2011
  • Author:
  • Carla O'Dell
  • Price:
  • Member: FREE
Classic Content

Many organizations want to embed knowledge management (KM) approaches into the flow of day-to-day work in order to increase KM participation rates and make information available to employees when and where they need it. During this one-hour recording, APQC President Carla O’Dell describes the results of a recent APQC survey on this topic and explains how best-practice organizations integrate knowledge sharing and collaboration into the workflow. She also discusses the three strategic design decisions required to engage executives and employees and make KM a natural part of the way business is done.

Click here to view the slides from this presentation.

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