Effectively Managing Performance Measurement Systems (Best Practices Report)



  • Type:
  • Published:
  • September 30, 2004
  • Author:
  • APQC
  • Pages:
  • 101
  • ISBN:
  • 1-932546-34-0
  • Price:
  • (Electronic Version)
  • Your Price: $295.00
  • Member: FREE
Classic Content

This classic report takes an in-depth look at organizations that have been successful in using their measurement systems to drive organizational performance. Learn to implement the innovative practices that take an organization beyond the development and static use of a performance measurement system, into sustaining and actively using a performance measurement system that encompasses enterprise objectives, individual behaviors, and business results.

Included are in-depth case studies of Bank of America, Crown Castle International, JetBlue Airways, L.L. Bean, and Saturn.

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