Driving Global Change Through Process



  • Type:
  • Published:
  • November 18, 2011
  • Author:
  • Ken Dechert and Sean Riley
  • Price:
  • Member: FREE
Classic Content

Integrating process into an organization's operating model is a challenging task, and to make the integration sustainable is even more taxing. In this presentation, Ken Dechert and Sean Riley explain how Deere & Company, working with Kelley Management Consulting, developed an operating model based on process management principles and aligned with strategy. They explain how this model informs, in particular, enterprise facilities engineering services, and discuss why Deere changed the way it did work, how it clearly defined the new way of working, how processes were mapped directly to bottom-line value, and how progress is measured and tracked.

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