Differentiating Product & Service Delivery (Infographic)

 

Details

  • Type:
  • Published:
  • September 23, 2015
  • Author:
  • APQC
  • Pages:
  • 1
  • Price:
  • Your Price: FREE

In September of 2015, APQC conducted a survey to provide a better understanding of how some proposed structural changes, specifically centered on the procurement and products and service delivery sections, to APQC's Process Classification Framework® (PCF) would affect its end users. This infographic looks at findings on product and service delivery practices and service delivery models and channels.

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