Determining the Strategic Objectives of Your Organization's Lessons Learned Process



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When an organization designs a lessons learned process, there are two primary strategic paths that the organization can pursue. The first involves supporting current process or project teams with a lessons learned approach built into the project or process methodology, enabling participants to adapt and apply their lessons to the current project. The second involves fostering future reuse by capturing lessons learned during projects or processes and then creating a mechanism by which lessons are made available to future projects or users.An organization must decide whether it intends to pursue one or both of these paths before it can design an effective lessons learned approach.

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