Designing an Effective Metrics Chain

 

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  • Type:
  • Published:
  • November 18, 2010
  • Author:
  • C. Scott Barnes
  • Price:
  • Member: FREE
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Metrics must connect the actions of the individual worker to the highest levels of strategy. In this presentation from APQC's 2010 Member Meeting, C. Scott Barnes of Champion Technologies describes how his organization develops metrics that inform management decisions and coincide with the evolution of the organization and its goals.

Click here to download the slides from this presentation.

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