Design Thinking Applied to Findability for Operations at Williams



  • Type:
  • Published:
  • May 9, 2016
  • Author:
  • APQC
  • Pages:
  • 18
  • Price:
  • Member: FREE

In 2012 Williams found itself faced with a need for a strong content management strategy and a solution that would enable users to connect to the right content at the right time. In this presentation from APQC's 2016 Knowledge Management Conference, Elisa Munoz and Leslie Nessim, both of Williams, share the process and results of their large-scale content management initiative to create the Williams Integrated Management Systems (WIMS) and a strong content management strategy.

Click here  for an overview of this presentation.

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