Design Comprehensive Performance Measurement Systems to See an Impact

 

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Broad, comprehensive performance measurement systems make a larger impact than isolated or limited systems.  In order to get the full benefit out of measures, organizations should design measurement systems that reach deep within the organization and link to strategic goals. See how best-practice organizations like the American Red Cross, the city of Coral Springs, the Florida Department of Health, the State of Washington, and the Tennessee Valley Authority build effectiveness into their performance measurement systems.

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