Customizing Process Frameworks

 

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  • Type:
  • Published:
  • October 18, 2010
  • Author:
  • John Tesmer and Ron Webb
  • Price:
  • Member: FREE
Classic Content

Best-practice organizations typically customize the process frameworks they use. John Tesmer, APQC manager of Open Standards Benchmarking, and Ron Webb, APQC executive director, discuss the results of a 2010 APQC survey that indicate the popularity of different process frameworks and explain how and why organizations often customize frameworks to meet their needs.

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