Creating a Framework for KM Strategy Development at MITRE

 

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At APQC's May 2009 knowledge management conference, MITRE's director of knowledge services and manager for training and KM integration discussed the organization's creation of a framework for KM strategy development. To evaluate current efforts and drive KM strategy development, MITRE administered a KM survey to employees, benchmarked the results against industry standards, and then designed a model to track KM maturity.

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