- March 22, 2012
- Carla O'Dell and Cindy Hubert
- Member: FREE
Collaboration is at the heart of knowledge management (KM), but as the digital capability to connect people expands, the definitions of connection and collaboration are blurring. What does it really mean to collaborate? And how can organizations facilitate meaningful interactions while avoiding “collaboration for collaboration’s sake,” which will only waste time and lead to frustration?
In this one-hour recording, APQC KM experts Carla O’Dell and Cindy Hubert discuss techniques for facilitating “seamless collaboration,” in which the appropriate level of interaction and engagement among colleagues is determined by the nature of the work being done.