Creating End-to-End Processes: How to Use a Process Classification Framework



APQC’s Process Classification Framework (PCF)® can help an organization map processes by providing a hierarchical framework for standardization. Its leveled breakdown of process groups, processes, tasks, and activities can help organizations assess the current state of processes, define processes, and build process maps. By doing so, the PCF allows organizations to focus on end-to-end process management that integrates business functions. This article details how to ensure process mapping encompasses an end-to-end understanding of work processes. 

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