Creating a Content Management Strategy and Solution at Williams

 

Details

In 2012 Williams found itself faced with a need for a strong content management strategy and a system that would enable users to connect to the right content at the right time. The firm had merged two of its businesses, which drove a need to integrate two disparate sets of regulatory-compliant reference material. Content was located on multiple Microsoft SharePoint sites and shared drives across a number of locations, as well as in specialized applications. At APQC's 2016 Knowledge Management Conference, Elisa Munoz and Leslie Nessim, both of Williams, shared the process and results of their large-scale content management initiative to create the Williams Integrated Management Systems (WIMS) and untangle its content "hairball."

Click here to view slides from this breakout session overview.