Create Scorecards of Key Performance Indicators



Project management offices (PMOs) at best-practice organizations create dynamic dashboards of key performance indicators (KPIs) that can be drilled down and queried. They use a variety of scorecards and dashboards of KPIs to measure the progress of their projects, looking at project performance in a variety of ways and measuring progress at many different intervals.

In this article, derived from APQC’s best practices report, Effective Project Management Offices, best-practice organizations reveal how their organizations determine what program management metrics to consider and how to review the performance of their organizations’ projects.